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Compliance Leadership Model


A strong compliance program can reduce non-compliance and the risk of penalties and bad press. A good program can also save money and improve environmental performance. However, programs can be expensive and time consuming to design, implement and maintain. The Compliance Leadership Model (CLM) is designed to make program development easier and improve performance. The CLM helps retailers:

    • Optimize environmental compliance programs,
    • Conduct self-assessments and gap analysis,
    • Benchmark internally and with industry peers, and
    • Set goals, track progress and implement continuous improvement.
Retailers are invited to participate in the CLM benchmarking survey. By taking the survey, you will see where your current program fits in the CLM, set goals for where you would like to be, and receive a personalized benchmarking report that shows your program in comparison to similar retailers.  Your data is confidential – only you will see your results. Summary data will be used for an industry report but individual results will not be shared. To get the survey or for more information, contact Larry Corkey at larry.corkey@rila.org.

The CLM benchmarking survey is the first phase in the CRC's CLM project. We are developing an automated version of the CLM so that retailers can benchmark, and track goals and progress via a more automated real-time dashboard. In the interim, we encourage retailers to participate by taking the survey and providing feedback on the CLM.  After completing the CLM survey, you can use the CRC retail Environmental Management Systems (EMS) guidance to help design or update your environmental compliance program.

The CLM is based on the widely-used standards-- ISO 14001: Environmental Management Systems and ISO 19600: Compliance Management Systems, as well as the U.S. Federal Sentencing Guidelines. The levels in the model represent programs with:

    • increasing capability,
    • strengthened organizational structure,
    • increased focus on risk reduction,
    • greater integration of sustainability, and optimization of environmental performance. 
Every retailer has different compliance obligations and regulatory risk and therefore, not all retailers will need or want to progress though the model for every dimension. Click on the headers below for a description of each level.

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Level 1: Essential -

Organization has the basic elements of a compliance program needed to meet regulatory requirements. Top management has overall responsibility for compliance programs and delegates responsibility for facility-level compliance to facility managers, resulting in site-specific implementation.

Level 2: Structured -

Regulatory programs are coordinated and consistently applied across different sites. Responsibility for compliance is centralized with dedicated experts, resulting in more efficient systems.

Level 3: Optimized -

Standardized, systematic compliance activities (e.g., training, auditing, reporting and management review) are integrated into existing business processes and applied across all compliance programs. Programs analyze data to improve performance and reduce compliance risk and environmental impacts.

Level 4: Proactive -

Environmental compliance is integrated into the business strategy of the enterprise, including the organizational culture. Programs proactively identify new and emerging environmental issues to minimize compliance risks and enhance sustainability. Life cycle thinking is used to engage value chain partners and capitalize on business value from environmental compliance activities.

Last Update: 9/26/2017 12:21:05 PM